Welcome.

Recent Activity

Repairs, customers, sales, stock and messages

Repairs

Track each job from booking to warranty completion.

+ New Repair

Customers

One shared customer record with full repair history.

+ Add Customer

IMEI & Serial Check

Search Tech Lab's own repair history. Available to every signed-in user.

Search

This checks Tech Lab records only. External blacklist and warranty checks require a separate verified provider.

Stock Control

Fast quantity changes, compact editing, Square stock and manual stock.

⇩ Export↻ Sync Square+ Add Stock

All typesReady to sellRepair partsAll sourcesSquareManualAll stockLow stockOut of stockIn stockName A–ZQuantity low firstQuantity high firstRecently updatedHighest stock value

Suppliers

Supplier details linked to stock items.

+ Add Supplier

Trade-in Prices

Grade prices can reduce automatically by 20% at each level.

+ Add Item

Internal Chat

Database-backed staff messages with bell notifications.

Send toAll staff

Send

My Profile

Manage your details, password and personal workspace preferences.

Account

Personal Details

Name *

Email *

Phone

Job title

Save ProfileChange Password

Workspace Preferences

Default pageUse company defaultDashboardRepairsCustomersStockInternal Chat

Stock rows loaded2550100250

Default stock sortName A–ZQuantity low firstQuantity high firstRecently updatedHighest stock value

Compact layout Bell notifications

Save Preferences

Staff & Roles

Manage accounts, job titles, access roles and account status.

+ Add Staff

Operational Finance

Actual payments and stock sale movements.

Refresh

These figures are operational only. Use your accounting platform for VAT, payroll, tax and statutory accounts.

Audit Log

Who changed what and when.

Refresh

CRM Settings

Business details, repair defaults, stock defaults and system behaviour.

Save Settings

Business

Business name

Tagline

Email

Phone

Address

Website

Opening hours

Repairs

Internal reference prefix

Standard warranty days

Logic-board warranty days

Changing the prefix affects new repairs only. Existing references remain unchanged.

Stock

Default reorder level

Quick quantity step

Compact layout by default

System

Timezone

CurrencyGBPEURUSD

Company default pageDashboardRepairsCustomersStock

Auto-refresh seconds

Download Database BackupOpen Audit Log

Integrations

Only genuine connection status is shown.

Customer email

Email buttons open your normal mail application. Full Gmail inbox sync needs Google OAuth credentials.

Quick action only

WhatsApp

Customer records provide click-to-chat links. Two-way message sync needs WhatsApp Business Cloud API and a webhook.

Click-to-chat only

Facebook and Instagram

Not connected. External-message notifications will activate only after an approved Meta integration is added.

Not connected

Square stock

Loading connection status…

Checking

External IMEI provider

Not connected. The current IMEI page searches Tech Lab's own repair database.

Not connected

Never enter social-media passwords into this CRM. Real integrations must use official OAuth or API credentials.

Data exports and backup

Export Customers CSVExport Repairs CSVDownload Database Backup